We have designed our studio room to give everyone enough space to practice without feeling crowded. To do that, we have limited the number of students allowed per class.  All students must be pre-registered, no exceptions.  As a result, we are not accepting walk-ins and have introduced No-Show & Cancellation Fees.  If you cancel your reservation 12-hours prior to class time, there is no charge.   Clients cancelling their reservations within 2 to 12-hours will be charged a $10 Late Cancel Fee. Cancellations made within 1-hour of class start time will be charged a $15 Late Cancellation Fee.  Anyone who has registered for class and fails to attend without cancelling will be charged a $25 No-Show Fee.  Everyone is subject to the new cancellation fees regardless of membership.  All cancellations must be made by the student through the Mindbody app or Mindbody online.  Phone calls, messages or emails will not be accepted as an attempt to cancel. Our cancellation and no-show policy apply regardless of instructor changes as instructor substitutions are necessary in order to keep our schedule running smoothly.

If the class you wish to attend is full, you have the option of adding yourself to the waitlist. By adding yourself to the waitlist of any class, you are taking full responsibility to remove yourself from that waitlist if you are no longer available to attend. If you are moved into a class from the waitlist and are no longer able to attend, you must reply “NO” to the text message to avoid any late cancellation or no-show fees. Although we appreciate you confirming your attendance, they system does not require your reply or confirmation to move you into class. If you choose to not reply to the message, you will be moved into the class and will be subject to the Late Cancellation or No-Show fees.

Our hope is that the late cancellation and no-show policies keep us mindful of others by allowing someone else to reserve the space to practice when we can’t.

Namaste’ and much love & light,

Diana & Olga